Mobile Top Up

We recently introduced a new payout method – mobile top up!

That means you can request a payment from your Computta Wallet’s mBTC balance right to your mobile phone balance with automatic conversion to your local currency.

How Does It Work?

1. First of all you must have some available balance in your Computta Wallet , login to the Members Area and check.

2. Enter your mobile phone number in the Mobile Top Up tab on the Payments page. Our system will recognize and try to detect your mobile operator. Make sure it detected the right one!

3. If it did, a form will show where you can enter an amount in mBTC that you want to send to your mobile phone balance. An exchange rate will be used and you will see the corresponding amount in your local currency. Click “Continue” button to proceed.

3a. In SOME countries mobile payments can only be made in preset amounts . In this case you will see preset amounts available for your balance. Choose one of those and click the green “Continue” button to proceed.

4. It will show the details and ask you to confirm the mobile top up,  click OK to complete.

Is my country supported?

This service supports around 150 countries! Chances are your country is supported!

How quickly do I get the funds to my mobile phone balance?

In most countries this happens instantly (after you verify the transaction thru email and it is started from our side), but in some countries there are sometimes delays of up to 24 hours. These delays so far have happened in Bangladesh, Argentina, Turkey, Indonesia, Algeria…

Does it work if I’m in another country?

Yes, it doesn’t matter which country you are in, the amount will be credited instantly to your mobile phone’s balance anyway.

Does it work with post-paid mobile plans?

In most cases it doesn’t, only with prepaid, sorry. But if you type in your number and it says that it’s supported you can try, if it doesn’t work your funds will be returned.

Are there limits on how much I can send?

There are limits of around 100 USD or equivalent per phone number per day. Higher than that and you could get transaction errors. If there are transaction errors we quickly refund your bitcoins back to your Computta Wallet.

 

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